SyVision complies with applicable data protection laws, including:
- the EU General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA),
- the Act on the Protection of Personal Information (APPI) for users located in Japan.
SyVision is not required to appoint a Data Protection Officer (DPO).
However, users may contact us through the form for all privacy-related matters.
We may collect the following information:
- Contact Form (HubSpot)
- Name
- Email address
- Address
- Company/organization (optional)
- Inquiry details
- Analytics (Google Analytics)
Non-identifiable information such as:
- Partially anonymized IP address
- Pages viewed
- Access date and time
- Device information
- Browser information
We use collected information for:
- Responding to inquiries
- Analyzing and improving website performance
- Creating statistical data for service improvement
- Ensuring secure website operation
For EU-based users, personal data is processed under:
- Consent (GDPR Art.6-1(a))
- Legitimate interest (Art.6-1(f))
- Performance of contract or response to inquiries (Art.6-1(b))
We transfer and process collected personal data on servers located in Japan. Japan has been granted an "Adequacy Decision" by the European Commission, ensuring that your personal data is protected with a level of security equivalent to European standards. Additionally, because we use Google Analytics, data may be processed by Google LLC (USA). For such transfers, appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place to ensure an adequate level of protection.
- Inquiry information: retained for up to 24 months after the last interaction.
- Analytics data: retained for up to 13 months.
- Access logs: retained for up to 12 months.
EU users have the right to:
- Access
- Rectification
- Erasure
- Restriction of processing
- Withdrawal of consent
- Data portability
- Objection
Requests may be made via the Contact form on the Site.